Support

If you need help with your account, safety, reports, blocked users, or account deletion, contact support.

What you can contact us about

Account and sign-in problems
Safety concerns
Reporting an event or a comment
Blocked users
Deleting your account

How to delete your account

In the app: Profile → Menu → Delete Account → confirm. If you have lost access to your account, email support@kosu.kz.

How to report or block

To report content, open an event or a comment and choose Report. To block a user, open their profile and choose Block. Reported content may be hidden after moderation review.

Safety

kosu includes reporting, blocking and moderation so people can feel safer joining offline events. If you ever feel unsafe, block the user and report the content, and contact support if you need further help.